Privacy Policy

HEALTH CARE COLLECTIVE – PRIVACY POLICY

This page informs you of our policies regarding the collection, use and disclosure of
personal Information we receive from users of the Site. We use your Personal
Information only for providing and improving the Site. By using the Site, you agree to the
collection and use of information in accordance with this policy.

WHAT IS CONSIDERED PERSONAL INFORMATION?

Personal information refers to information such as your name, address, email address,
geographic location, purchase history, gender, credit card information and browsing
habits on our site.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on the site, place an order, enter a
contest or sweepstakes, respond to a survey or communication such as e-mail, or
participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing
address, phone number, credit card information or other information. You may, however,
visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase.
Like many websites, we use cookies to enhance your experience and gather
information about visitors and visits to our websites. Please refer to the do we use
cookies section below for information about cookies and how we use them.

WE MAY PROCESS THE FOLLOWING CATEGORIES OF PERSONAL DATA ABOUT
YOU:
● Communication Data that includes any communication that you send to us
whether that be through the contact form on our website, through email, text,
social media messaging, social media posting or any other communication that
you send us. We process this data for the purposes of communicating with you,
for record keeping and for the establishment, pursuance or defense of legal
claims. Our lawful ground for this processing is our legitimate interests which in
this case are to reply to communications sent to us, to keep records and to
establish, pursue or defend legal claims.
● Customer Data that includes data relating to any purchases of goods and/or
services such as your name, title, billing address, delivery address, email
address, phone number, contact details, purchase details and your card details.
We process this data to supply the goods and/or services you have purchased
and to keep records of such transactions. Our lawful ground for this processing is
the performance of a contract between you and us and/or taking steps at your
request to enter into such a contract.
● User Data that includes data about how you use our website and any online
services together with any data that you post for publication on our website or
through other online services. We process this data to operate our website and
ensure relevant content is provided to you, to ensure the security of our website,
to maintain back- ups of our website and/or databases and to enable publication
and administration of our website, other online services and business. Our lawful
ground for this processing is our legitimate interests which in this case are to
enable us to properly administer our website and our business.
● Technical Data that includes data about your use of our website and online
services such as your IP address, your login data, details about your browser,
length of visit to pages on our website, page views and navigation paths, details
about the number of times you use our website, time zone settings and other
technology on the devices you use to access our website. The source of this data
is from our analytics tracking system. We process this data to analyse your use
of our website and other online services, to administer and protect our business
and website, to deliver relevant website content and advertisements to you and
to understand the effectiveness of our advertising. Our lawful ground for this
processing is our legitimate interests which in this case are to enable us to
properly administer our website and our business, to grow our business and to
decide our marketing strategy.
● Marketing Data that includes data about your preferences in receiving marketing
from us and our third parties and your communication preferences. We process
this data to enable you to partake in our promotions such as sales offers, affiliate
offers, free contests with give-aways, to deliver relevant website content and
advertisements to you and measure or understand the effectiveness of this
advertising. Our lawful ground for this processing is our legitimate interests which
in this case are to study how customers use our products/services, to develop
them, to grow our business and to decide our marketing strategy.
● We may use Customer Data, User Data, Technical Data and Marketing Data to
deliver relevant website content and advertisements to you (including Facebook
adverts or other display advertisements) and to measure or understand the
effectiveness of the advertising we serve you. Our lawful ground for this
processing is legitimate interests which is to grow our business. We may also use
such data to send other marketing communications to you. Our lawful ground for
this processing is either consent or legitimate interests (namely to grow our
business).

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing
communications is either your consent or our legitimate interests (namely to grow our
business).
Under the Privacy and Electronic Communications Regulations, we may send you
marketing communications from us if (i) you made a purchase or asked for information
from us about our goods or services or (ii) you agreed to receive marketing
communications and in each case you have not opted out of receiving such
communications since. Under these regulations, if you are a limited company, we may
send you marketing emails without your consent. However you can still opt out of
receiving marketing emails from us at any time.
You can ask us or third parties to stop sending you marketing messages at any time
simply by unsubscribing from emails via the unsubscribe button which can be found at
the bottom of each email or by sending info@healthcarecollective.ca an email with your
request to stop receiving emails.
If you opt out of receiving marketing communications this opt-out does not apply to
personal data provided as a result of other transactions, such as purchases, warranty
registrations etc.

DISCLOSURE OF YOUR PERSONAL DATA:

We may have to share your personal data with the parties set out below:
● Service providers who provide IT and system administration services.
● Professional advisers including lawyers, bankers, auditors and insurers.
● Government bodies that require us to report processing activities.
● 3rd party technology platforms and advertisers that support the running and
growth of HealthCARE Collective.
We require all third parties to whom we transfer your data to respect the security of your
personal data and to treat it in accordance with the law. We only allow such third parties
to process your personal data for specified purposes and in accordance with our
instructions.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products,
enter a contest or promotion, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and
product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our email newsletter, free challenges, or a free ebook,
we will send you educational and marketing emails.
If you would no longer like to receive promotional email from us, please refer to the
“How can you opt-out, remove or modify information you have provided to us?” section
below.
If you have not opted-in to receive email newsletters, you will not receive these emails.
Visitors who register or participate in other site features such as marketing programs
and ‘members-only’ content will be given a choice whether they would like to be on our
email list and receive e-mail communications from us.

DATA SECURITY

We have put in place security measures to prevent your personal data from being
accidentally lost, used, altered, disclosed, or accessed without authorisation. We also
allow access to your personal data only to those employees and partners who have a
business need to know such data. They will only process your personal data on our
instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will
notify you and any applicable regulator of a breach if we are legally required to.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or
reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount,
nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the
processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers
(including Contact, Identity, Financial and Transaction Data) for seven years after they
stop being customers.
In some circumstances we may anonymise your personal data for research or statistical
purposes in which case we may use this information indefinitely without further notice to
you.

COOKIES

As you browse HealthCARE Collective, advertising cookies will be placed on your
computer so that we can understand what you are interested in. Cookies are files with
small amounts of data, which may include an anonymous unique identifier. Cookies are
sent to your browser from a web site and stored on your computer’s hard drive. To opt
out of cookies, find and select the settings tab of your internet browser and click “block
third party cookies and site data” or de-select the “accept cookies” box.

ORDERING PRODUCTS ON OUR SITE

We will request information from you on our order forms for purchase of products. To
buy from us, you must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date). This information is
used for billing purposes and to fill your orders. If we have trouble processing an order,
we’ll use this information to contact you.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal
information. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such
systems, and are required to keep the information confidential. When you place orders
or access your personal information, we offer the use of a secure server. All
sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our databases to be only accessed as stated above.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information unless we provide you with advance notice, except as described below. It
does not include website hosting partners and other parties who assist us in operating
our website, conducting our business, or servicing you, so long as those parties agree
to keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect
ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties
for marketing, advertising, or other uses.

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE

PROVIDED TO US?

To modify your email subscriptions, you can find an unsubscribe link at the bottom of
each email. Please note that due to email production schedules you may receive any
emails already in production. Please note that we may maintain information about an
individual sales transaction in order to service that transaction and for record keeping.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on
our site. These linked sites have separate and independent privacy policies. We,
therefore, have no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any
feedback about these linked sites (including if a specific link does not work).

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at
any time by contacting us via the email address or phone number given on our website:
● See what data we have about you, if any.
● Change/correct any data we have about you.
● Have us delete any data we have about you.
● Express any concern you have about our use of your data.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page.
Policy changes will apply only to information collected after the date of the change. This
policy was last modified on Dec 13th, 2021.

ONLINE PRIVACY POLICY

This privacy policy refers only to information collected through our websites, and does
not apply to information collected in person at events, coaching calls or social media.

YOUR CONSENT

In using our site, you agree to our privacy policy.

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue via email at:
info@healthcarecollective.ca

HEALTH CARE COLLECTIVE – TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY
BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of
this site is subject to the following terms and conditions and other applicable law. If you
do not agree to these terms and conditions, please do not use this site.

 

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