TERMS AND CONDITIONS
The Website Standard Terms And Conditions contained herein on this webpage, shall
govern your use of this Website, including all pages within this Website (collectively
referred to herein below as this “Website”). These Terms apply in full force and effect to
your use of this Website and by using this Website, you expressly accept all terms and
conditions contained herein in full. You must not use this Website, if you have any
objection to any of these Website Standard Terms And Conditions.
COPYRIGHT
The entire content included in this Website including but not limited to text, graphics or
code is copyrighted as a collective work under the Canadian and other copyright laws,
and is the property of HealthCARE Collective. The collective work includes works that
are licensed to HealthCARE Collective., ALL RIGHTS RESERVED. Permission is
granted to electronically copy and print hard copy portions of this Website for the sole
purpose of placing an order with HealthCARE Collective., or purchasing products from
HealthCARE Collective.
You may display and, subject to any expressly stated restrictions or limitations relating
to specific material, download or print portions of the material from the different areas of
the Website solely for your own non-commercial use, or to place an order with
HealthCARE Collective or to purchase HealthCARE Collective products. Any other use,
including but not limited to the reproduction, distribution, display or transmission of the
content of this Website is strictly prohibited, unless authorized by HealthCARE
Collective. You further agree not to change or delete any proprietary notices from
materials downloaded from the Website.
TRADEMARKS
All trademarks, service marks and trade names of HealthCARE Collective used on the
Website are trademarks or registered trademarks of HealthCARE Collective.
WARRANTY DISCLAIMER
This Website and the materials and products on this Website are provided “as is” and
without warranties of any kind, whether express or implied. To the fullest extent
permissible pursuant to applicable law, HealthCARE Collective disclaims all warranties,
express or implied, including, but not limited to, implied warranties of merchantability
and fitness for a particular purpose and non-infringement. HealthCARE Collective does
not represent or warrant that the functions contained in the Website will be
uninterrupted or error-free, that the defects will be corrected, or that this Website or the
server that makes the Website available are free of viruses or other harmful
components. HealthCARE Collective does not make any warranties or representations
regarding the use of the materials in this Website in terms of their correctness,
accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some provinces do
not permit limitations or exclusions on warranties, so the above limitations may not
apply to you.
LIMITATION OF LIABILITY
HealthCARE Collective shall not be liable for any special or consequential damages that
result from the use of, or the inability to use, the materials on this Website or the
performance of the products, even if HealthCARE Collective has been advised of the
possibility of such damages. Applicable law may not allow the limitation of exclusion of
liability or incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information provided in or through this Website is for educational and informational
purposes only and solely as a self-help tool for your own use.
NOT LEGAL OR FINANCIAL ADVICE
HealthCARE Collective, and it’s associates, employees and consultants are not
attorneys, accountants or financial advisors, nor are we holding ourselves out to be. The
information contained in this Website is not intended to be a substitute for legal or
financial advice that can be provided by your own attorney, accountant, and/or financial
advisor. Although care has been taken in preparing the information provided to you, we
cannot be held responsible for any errors or omissions, and I accept no liability
whatsoever for any loss or damage you may incur. Always seek financial and/or legal
counsel relating to your specific circumstances as needed for any and all questions and
concerns you now have, or may have in the future. You agree that the information on
our Website is not legal or financial advice.
MEDICAL DISCLAIMER – NOT A SUBSTITUTE FOR MEDICAL ADVICE
HealthCARE Collective and it’s associates, employees and consultants are not doctors,
nor are we holding ourselves out to be. The information contained in this Website is not
intended to be a substitute for medical advice from a licensed practitioner that can be
provided by your own medical provider. Although care has been taken in preparing the
information provided to you, we cannot be held responsible for any errors or omissions,
and I accept no liability whatsoever for any loss or damage you may incur. Always seek
medical advice from a licensed provider relating to your specific circumstances as
needed for any and all questions and concerns you now have, or may have in the
future. You agree that the information on our Website is not medical advice and is for
your informational purposes only. While some of the coaches may have additional
qualifications, the Client can expect coaching within the scope of a Registered Health
Coach (RHC). The Company is committed to maintaining transparency by listing the
coaches Professional Designations here:
● Jessica Pozo of the Company holds a license as a Registered Nurse (RN) in the
Province of Ontario as well as a Registered Health Coach Designation in
Canada.
PERSONAL RESPONSIBILITY
You aim to accurately represent the information provided to us on or through our
Website. You acknowledge that you are participating voluntarily in using our Website
and that you are solely and personally responsible for your choices, actions and results,
now and in the future. You accept full responsibility for the consequences of your use, or
non-use, of any information provided on or through this Website, and you agree to use
your own judgment and due diligence before implementing any idea, suggestion or
recommendation from our Website to your life, family or business.
CODE OF CONDUCT
You may not use The HealthCARE Collective website for any illegal or unauthorized
purpose. In addition to the laws of the Province of Ontario, Canada, you also agree to
comply with all local laws that apply to your use of the Website. You may not use the
Website in any manner which could disable, overburden, damage, or impair the
Website, or interfere with any other party’s use and enjoyment of the Website. You
agree that you are responsible for your own conduct and communications while using
the Website and for any consequences of that use. You agree that when using the
Website, you will not post or upload any inappropriate, promotional, defamatory,
destructive, obscene, or unlawful content; defame, abuse, harass, or otherwise violate
the legal rights (such as rights of privacy and publicity) of others or upload dangerous or
harmful files. HealthCARE Collective reserves the right to remove individuals from our
community in instances of misconduct.
NO GUARANTEES
HealthCARE Collective is to support and assist you in reaching your own goals, but
your success depends primarily on your own effort, motivation, commitment and
follow-through. HealthCARE Collective cannot predict and does not guarantee that you
will attain a particular result, and you accept and understand that results differ for each
individual. Each individual’s results depend on his or her unique background,
dedication, desire, motivation, actions, and numerous other factors. You fully agree that
there are no guarantees as to the specific outcome or results you can expect from using
the information you receive on or through this Website.
PURCHASES AND SUBSCRIPTIONS
If you wish to purchase any product or service made available through the Website
(“Purchase”), you may be asked to supply certain information relevant to your Purchase
including, without limitation, your name, phone number, email address, physical
address, credit card information and geographic location. Please view our Privacy
Policy for more information on how we use your personal information. Some parts of the
Service are billed on a subscription basis as outlined on the sales and check out pages
of the product. You will be billed in advance on a recurring basis as per the subscription
agreement.
RESULTS DISCLAIMER
Any results or outcomes shown through our Website are only examples of what might
be possible now or in the future. There can be no assurance as to any particular
outcome based on the use of our Website. You agree that HealthCARE Collective or
any coach of HealthCARE collective are not responsible for your results or outcome, the
success or failure of your personal decisions, or any other result of any kind that you
may have as a result of information presented to you through our Website. You are
solely responsible for your results.
INDEMNIFICATION AND RELEASE OF CLAIMS
You hereby fully and completely hold harmless, indemnify and release HealthCARE
Collective and any of its agents, consultants, affiliates, team members, joint venture
partners, employees, shareholders, directors, staff, team members, or anyone otherwise
affiliated with the business from any and all causes of action, allegations, suits, claims,
damages, or demands whatsoever, in law or equity, that may arise in the past, present
or future that is in any way related to our Website.
ERRORS AND OMISSIONS
Although every effort is made to ensure the accuracy of information shared on or
through this Website, the information may inadvertently contain inaccuracies or
typographical errors. You agree that HealthCARE Collective is not responsible for the
views, opinions, or accuracy of facts referenced on or through the Website, or of those
of any other individual or company affiliated with our business or its founders in any
way. Because scientific, health, and wellness practices are constantly evolving, you
agree that HealthCARE Collective is not responsible for the accuracy of our Website, or
for any errors or omissions that may occur.
NO ENDORSEMENT
References or links in our Website to the information, opinions, advice, programs,
products or services of any other individual, business or entity does not constitute our
formal endorsement. HealthCARE Collective is merely sharing information for your own
self-help. HealthCARE Collective is not responsible for the Website content, blogs,
e-mails, videos, social media, programs, products and/or services of any other person,
business or entity that may be linked or referenced in our Website. Conversely, should
our Website link appear in any other individuals, businesses or entities Website,
program, product or services, it does not constitute our formal endorsement of them,
their business or their Website either.
AFFILIATES
From time to time, we may promote, affiliate with, or partner with other individuals or
businesses whose programs, products and services align with ours. There may be
instances when we promote, market, share or sell programs, products or services for
other partners and in exchange we may receive financial compensation or other
rewards. HealthCARE Collective is highly selective and only promotes the partners
whose programs, products and/or services we respect. At the same time, you agree that
any such promotion or marketing does not serve as any form of endorsement
whatsoever. You are still required to use your own judgment to determine that any such
program, product or service is appropriate for you. You are assuming all risks, and you
agree that HealthCARE Collective is not liable in any way for any program, product or
service that we may promote, market, share or sell on or through our Website.
VARIATION
HealthCARE Collective shall have the right in its absolute discretion at any time and
without notice to amend, remove or vary the Services and/or any page of this Website.
COMPLAINTS
HealthCARE Collective offers support to our clients and a complaints handling
procedure which we will use to try to resolve disputes when they first arise, with a
solution that is mutually agreeable to both the client and HealthCARE Collective. Please
let us know if you have any complaints or comments at support@healthcarecollective.ca
SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid under any
applicable law, such unenforceability or invalidity shall not render these Terms
unenforceable or invalid as a whole, and such provisions shall be deleted without
affecting the remaining provisions herein.
ENTIRE AGREEMENT
These Terms, including any legal notices and disclaimers contained on this Website,
constitute the entire agreement between HealthCARE Collective and you in relation to
your use of this Website, and supersede all prior agreements and understandings with
respect to the same.
By using our Website you are agreeing to all parts of the above Disclaimer. If you have
any questions about this Disclaimer, please contact info@healthcarecollective.ca
HealthCARE Collective’s – PROGRAM POLICIES
GUARANTEE/REFUND
If, after you have completed the first six modules, submitted all of the corresponding
activities that have been properly completed, and attended all weekly coaching calls,
and you still aren’t happy with the program then you will receive a full refund.
LIMITED ACCESS
As a Member of The HOW Method, you get to enjoy access to the content hub for 1 full
calendar year from the date of purchase. Access to the facebook group and coaching
ends after 12 weeks and can be extended with continued membership.
MISSED GROUP COACHING CALLS
Missed group coaching calls will not offer another live option, but barring any technical
issues, will be saved in the Facebook community group for replay anytime at the client’s
convenience.
DECLINED PAYMENTS
A series of emails will be sent in an attempt to update the account, until the payment is
satisfied. An email will be sent immediately upon decline with a three-day payment
fulfillment deadline. A second email will be sent to bring the account up to date within
the next two business days or the client will be withdrawn from the program until the
account is brought up to date. Continued emails on a weekly basis, including phone
calls if a phone number is available, until the account has been brought up to date. If
after 6 weeks no communication is successful and the account is still not up to date,
complete removal from all applicable program access and potential collection attempts
will be made.
Office Hours/Customer service
Office Hours are Monday through Thursday, 11am – 2pm. Customer service support is
available at support@healthcarecollective.ca
COMPLAINTS/COMMUNICATION
All complaints must be directed to support@healthcarecollective.ca. Members can
communicate with their coach(s) via email and at the weekly coaching call
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